Frequently Asked Questions

Is there laundry service?

Same day wash and pressing service is available, except on the final day of the cruise. We do not offer dry cleaning service.

Are hair dryers available?

Yes, hair dryers may be requested from the front desk.

Are safe deposit boxes available?

Yes, you may place your valuables in a safe deposit box at the Front Desk.

Is telephone, internet and fax service available?

The latest satellite communications system are on board each ship, including international phoning capabilities, fax options and internet service (these services may not be available at all times in the Three Gorges). These services are fee-based, and you can sign these charges to your account and settle them at the end of your voyage.

How do I pay for items purchased on board?

There is no cash flow aboard Victoria Cruises. You will simply sign for purchases made (in the gift shop, at the bar, beauty salon, etc.). Your final bill may be settled during your last night or last day on board, in any major currency, major credit card, or travelers checks.

How should I dress on the ship?

Casual attire is recommended both on board and on shore excursions. Be sure to have a pair of comfortable walking shoes for excursions. For the Captain’s Welcome Reception and Farewell Banquet, a jacket and tie for gentlemen and dress or dress pants for ladies is suggested.

Does the ship have a fitness room?

Yes, each ship has a small fitness room, with some limited equipment.

What activities are included on board when passengers are not on shore excursions?

Among the daytime activities are early morning tai chi, informative lectures about China and the Yangtze River, painting demonstrations, acupuncture demonstrations, lessons in Chinese language, calligraphy, mah jong and silk kite making. In the evening, guests can enjoy cultural presentations, traditional fashion shows and crew performances. Feature films and news broadcasts are available on your cabin television.

What if I have a special dietary request?

If you have special dietary requirements (such as vegetarian, low sodium, diabetic), please advise us of your needs at time of booking.

What is included in the price of Yangtze River Cruise?

Your cruise price includes cruise accommodations, meals, entertainment, lectures and demonstrations on board. If you pre-purchase the Executive Deck Program, you will receive additional amenities and services outlined in the “About—Highlights” section. Your cruise price does not include the cost of your visa, personal travel insurance, service charge and tips on board, air and ground transportation, and items of a personal nature such as lau

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17F,building No4,139# road 1 XinPaiFang,Yubei district,Chongqing,China TEL: 400-023-7888 EMAIL : yangtzegold@163.com